Privacy

Last updated 12 November 2026

The short version: your costings are yours. We do not sell, share or look at your figures. MillMargin is run as a separate business, and no rice trading or milling company has access to it.

What we keep

• Account: your name and email (from Google or the email you type), and the details you give on the welcome screen — company, city, country, role and, if you choose, a WhatsApp number.
• Your costings and rates: stored so you can open them again.
• Usage counts: for example how many costings and PDFs an account makes, so we can improve the tool. No advertising trackers.
• Mill accounts: if you set up or join a mill, its members can see your name, email, role and when you were last active, and the costings saved in the mill with who last saved each one. The mill owner and mill admins can see invitations and change roles.
• Feedback: if you send us feedback — through the Feedback box, a one-question prompt, a reply to one of our emails, or when you delete your account — we keep your message with your name, company, the page you were on, your plan and device type, and your WhatsApp number if you ask us to contact you there. We use it only to improve MillMargin and to reply to you. It never includes your costing figures.
• Website visits: millmargin.com counts page views with Cloudflare Web Analytics, which uses no cookies and does not follow you across other sites.

What we do not do

• We do not sell or rent your data.
• We do not share your costings with anyone except the people you choose — those you share a costing with and, if you are in a mill, its members — and we do not read them unless you ask us to help with a problem.
• We do not use your figures to build market reports. If we ever offer industry benchmarks, they will only use anonymous, combined numbers and only with your separate consent.

WhatsApp and email

We email you sign-in codes and important account messages. We send WhatsApp tips and updates only if you tick the box, and you can stop them any time. We may also email one short question when your Pro trial ends, and one check-in if you have not used MillMargin for a month; each has a link to stop them.

Who is responsible

AgCost AI Pakistan, a partnership firm at Office # 204, 45-C Lane 10, Bukhari Commercial, Phase 6 DHA, Karachi 75500, Pakistan, runs MillMargin and is responsible for your data. If MillMargin moves to an affiliated or successor company, your data will move with it under this same policy, and we will email you before that happens.

Where it is stored

MillMargin runs on Cloudflare. Data is stored in Cloudflare’s database service and sent over encrypted connections. When photo and scanned-report reading is added, uploaded reports will be processed by Anthropic’s Claude through its business API, which by default does not use that data to train models.

Your choices

• Ask for a copy of your data, a correction, or deletion of your account and all your costings: support@millmargin.com.
• We delete closed accounts and their costings within 30 days.

Contact

AgCost AI Pakistan · Office # 204, 45-C Lane 10, Bukhari Commercial, Phase 6 DHA, Karachi 75500, Pakistan · support@millmargin.com